Companion Care | Agency Selection Criteria

 Companion Care | Agency Selection Criteria

companion care

Companion Care | When talking with the agencies by phone, keep the following selection criteria in mind:

  • Do they provide the services that your mother needs?  Home Care companies are licensed to provide specific services, so not all agencies are the same. For example Companion/Homemaker companies provide non-medical services. Home Health Agencies are licensed to perform more “hands on” tasks.
  • Are they  licensed, properly insured, and in good standing? Don’t hesitate to ask for a copy of their insurance certificate. If they refuse, then move to the next company on your list. You can review their state inspection reports using State records, which are available to the public in many states.
  • Do they have a plan of action in case of an emergency or if the caregiver doesn’t know what to do?  Knowing how they’ll handle an unforeseen medical event or other emergency will give you confidence that your mother is in good hands.
  • Do you feel comfortable with either the owner or the administrator of the Agency? While everyone wants to hire an aide that is personable and skilled, remember that this is a business transaction and you must feel comfortable with the person who is ultimately responsible for your mother’s wellbeing.

Are you a caregiver looking for just the right help for your loved one? Are you unsure exactly how much care they need? Complete Home Care can help you. We know how important it is to mange every aspect of patient care, from a patient’s needs to the physician’s orders. That’s why every service we provide is supervised by our professionals and administrated from the initial consultation to recovery or treatment completion. Call Complete Home Care at 561-408-7760.

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